Privacy Policy

1. General information

This Privacy Policy explains how personal data is collected and used on this website.

Data controller

Labectra, UAB
Company code: 303309364
VAT code: LT100008596215
Address: S. Dariaus ir S. Girėno g. 57, Vyžuonos, Utenos r., Lithuania
Phone: +370 698 82506
Email:info@heldors.com

If you have any questions regarding this Privacy Policy or your personal data, please contact us using the details above.

2. What data we collect

When you contact us via contact form, email or phone, we may collect the following personal data:

Name
Email address
Phone number (if provided)
Message content
Any information you voluntarily provide
Technical data such as IP address or browser type (automatically collected for security and website functionality)

We only collect data that is necessary to respond to your inquiry or provide our services.

3. Purpose of data processing

Your personal data may be processed for the following purposes:

To respond to inquiries submitted via contact form or email
To communicate with potential or existing clients
To provide services or information requested
To ensure website security and proper functioning
To comply with legal obligations

4. Legal basis for processing

We process personal data based on:

Your request to contact us or receive information
Legitimate business interest to communicate with clients and ensure website security
Legal obligations where applicable

5. Data storage period

We store personal data only as long as necessary to respond to inquiries and maintain business communication.

Inquiry data is typically stored for up to 12 months
Longer retention may apply if required for legal or contractual purposes

6. Data sharing

We do not sell or rent personal data.

Data may be shared only when necessary with:

IT and hosting service providers (website hosting, email services)
Authorities or institutions if required by law

All partners process data only as needed to provide their services.

7. Data security

We implement appropriate technical and organizational measures to protect personal data from unauthorized access,
loss, misuse, or disclosure.

8. Your rights

You have the right to:

Request access to your personal data
Request correction of inaccurate data
Request deletion of your data
Object to processing where applicable
Request data portability where applicable
Submit a complaint to your local data protection authority

To exercise your rights, contact us at:info@heldors.com

9. Cookies

This website may use essential cookies necessary for proper website operation and security.
If analytical or marketing cookies are used (e.g., Google Analytics), they may collect anonymous statistical
information about website usage.

10. Changes to this policy

We reserve the right to update this Privacy Policy at any time. Updates will be published on this page.

Last updated: 2026-02-18